FAQs

FAQs for Vibroprint Studio

1. What are your shipping options and delivery times?

  • We offer both standard and express shipping. Delivery times vary depending on your location and the shipping method chosen. Most orders are processed and shipped within 3-5 business days. For more details, visit our Shipping Policy.

2. What is your return policy?

  • Returns are accepted within 30 days of purchase if the items are in original condition. Some restrictions apply for custom products. For a full explanation of our return process, please visit our Return Policy.

3. How can I track my order?

  • Once your order has been shipped, you will receive an email with tracking information. You can also track your order directly through your account on our website.

4. How do I care for my purchased items?

  • Care instructions vary by product. Generally, apparel should be washed in cold water and tumble dried on low. Avoid ironing directly on printed areas.

5. Do you offer custom design services?

  • Yes, we offer custom designs. Please contact our customer support at support@vibroprintstudio.com to discuss your design ideas and the customization process.

6. What payment methods do you accept?

  • We accept all major credit cards, PayPal, and Apple Pay. For complete details, check our Terms of Service.

7. How can I contact customer service?

  • You can reach our customer service team via email at support@vibroprintstudio.com. We are here to help with any questions or concerns you might have.

8. What measures do you take to protect my privacy?

  • We are committed to protecting your privacy. For details on how we handle your personal information, please review our Privacy Policy.

9. How do I opt-out of data sales?

10. What is your policy on intellectual property claims?

  • We respect intellectual property rights and address any claims of infringement. For details on how to report a claim, please see our DMCA Policy.